Has Your ECO4 Insulation Caused Damp or Mould?

Incorrectly installed ECO4 or GBIS insulation can devalue your home. Check for free if you could be entitled to over £25,000 in compensation.

What Is the ECO4 Scheme and What’s Gone Wrong?

Recent investigations and audits have revealed serious failings in how some of these installations were carried out.

In many cases, insulation and retrofit measures were installed:

  • Below required technical standards

  • Without proper ventilation or moisture control

  • By inadequately trained contractors

  • Without clear warranties or follow-up support

These failures have left homeowners dealing with long-term damage that may not become apparent until months or years later.

How We Can Help

Step 1: Check Your Eligibility

Fill our completely free form which will help us better understand your situation and determine if a claim can be made.

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Step 2: Our Experts Evaluate Your Case

After filling out our completely free form, your details will be thoroughly evaluated by our experts.

This process can take a few days to complete

Step 3: We Help You Pursue Compensation

We assist you in building your claim, gathering evidence, and communicating with the responsible installer, regulator, or insurer.

Common Signs of Incorrect ECO4 Work

You might have a claim if you’ve experienced:

Persistent Damp or Mould After Installation

Visible Gaps, Exposed Insulation, or Missing Ventilation

Increased Energy Bills Despite Retrofit Work

Frequently Asked Questions

How much does it cost to make a claim?

Nothing upfront. We operate on a strictly No Win, No Fee basis. You only pay a percentage of the compensation if we successfully win your case. If we do not win, you do not pay a penny. Checking your eligibility is completely free.

How do I know if I have a valid claim?

You likely have a claim if you had insulation (like spray foam or cavity wall insulation) installed under the ECO4 or GBIS scheme and are now experiencing issues such as damp, mould, condensation, cold spots, or structural cracking. Our experts will assess your specific situation for free.

Who pays the compensation?

The compensation is typically paid by the installer’s liability insurers or the guarantee provider (such as The Installation Assurance Authority (The IAA), Quality Mark Protection or equivalent). You are not claiming money from the government tax pot, but rather holding the companies accountable for their poor workmanship.

Will I have to go to court?

It is very unlikely. The vast majority of these cases are settled out of court through negotiation with insurers. Our legal team handles all the paperwork and negotiations on your behalf, so you don’t have to worry about the stress of legal proceedings.

Can I remove the insulation myself?

Do not remove the insulation yourself before speaking to us. If you remove the faulty work, you might destroy the evidence needed to prove your claim. Let our surveyors document the damage first so we can build a watertight case for you.

Find out how we can help you get the money you’re owed

Any Doubts? Feel free to reach out to us.